Technical Service Administrator
Technical Service Administrator
Technical Service Administrator
Location: York, PA
Hours: 40 Hours
careers.asafe.com
Step into a sales career with A-SAFE, a global leader in industrial safety solutions, where innovation meets opportunity.
The Technical Service Administrator (TSA) is a desk-based role responsible for processing customer orders, coordinating deliveries, and managing related administrative tasks. The TSA ensures accurate order entry, monitors delivery timelines, and communicates updates to internal teams and customers. This role contributes to operational efficiency by maintaining system records, supporting invoicing accuracy, and driving continuous improvement within the Technical Services team
How you will make an impact:
- You accurately process customer orders and maintain system records to ensure smooth, error-free order fulfillment
- You coordinate deliveries and monitor timelines, proactively communicating updates to internal teams and customers
- You support invoicing accuracy by ensuring order and delivery details are complete and up to date
- You contribute to operational efficiency by identifying process improvements and supporting continuous improvement within the Technical Services team
What we are looking for:
- Good communication skills & confident dealing with customers and internal colleagues at all levels
- A self-starter with strong time management and organizational skills
- Strong prioritization skills
- Working knowledge off CRM and ERP systems
- IT literate
- Attention to detail
Benefits:
- Comprehensive Medical Coverage — Three Cigna medical plan options (HSA Open Access Plus, Open Access Plus–Base, and Open Access Plus–Buy Up) allowing you to choose the plan that best fits your health needs and budget.
- Employer-Funded FSA Contribution — A-Safe contributes $500 each year to your Flexible Spending Account, helping reduce out-of-pocket healthcare costs.
- Automatic Basic Life & Disability Coverage — Employer-provided life insurance and short/long-term disability coverage at no cost to you, offering financial protection for you and your family.
About us:
Our story started in 1984, when A-SAFE set out to solve real workplace safety problems with better, more innovative products. Today, our solutions protect people, assets and operations for brands globally.
We remain a family-owned business, built on strong values and long-term relationships. If you want to know what we stand for, you can learn more about our story and values.
Our HQ in Elland, Halifax, is home to cutting-edge manufacturing technology and modern offices that reflect the quality of what we do. You can take a virtual look around with our 3D tour.
A-SAFE has grown organically over the years and now supports more than 6,000 customers across 50 countries. We are proud to work with global names such as Amazon, Coca Cola and BMW. You can explore more of our Customer Success Stories here.
If you require the application form in an alternative format or need adjustments during the recruitment process, please contact us at recruitment@asafe.com.