Partner Success Manager

About A-SAFE

Are you a motivated sales / customer service professional eager to make an impact at a fast-growing, industry-leading company? Join A-SAFE Group, where you’ll be part of a global team dedicated to redefining workplace safety standards and delivering innovative solutions to some of the world’s largest companies.

Pioneering Innovation in Workplace Safety

Since we began in 1984, A-SAFE has been at the forefront of developing innovative solutions designed to solve our customers’ most pressing problems.

As the inventors of the world's first industrial-strength polymer safety barrier, innovation is in our DNA. From our inception, we have dared to be different, charting our own paths and leading the way while others follow.

Global, but Local

Our story started in West Yorkshire. With our Head Office and State-Of-The-Art manufacturing site still situated in Elland, we design, develop, test and deliver pioneering safety solutions in house. The business continues to pioneer game-changing workplace safety technology to this day, supplying to warehouses, factories, airports, car parks and other industrial workplaces worldwide.

Now a truly global business, A-SAFE employs over 800 talented individuals across 17 international subsidiaries, spanning from Canada to the Australasia.

A Phenomenal Growth Story

A-SAFE has achieved significant organic growth and today, serves more than 6,000 customers in over 50 countries. We’re proud to call some of the world’s biggest names our clients – including Amazon, Coca Cola and BMW. You can read more about our Customer Success Stories here.

The Opportunity

As a Partner Success Manager at A-SAFE, you’ll be assisting the Partner Account Managers (PAM) and other internal stakeholders in growing revenues through our partner network.

You will retain and nurture existing Partner relationships by providing world-class support.

The ideal candidate is a confident communicator with a strong background in partner success and global account management.  You are organised, tech-savvy, great at solving problems, and know how to build lasting business relationships.

In this role, you will:

• Retain and nurture Partner relationships by providing proactive support throughout the sales process, sending quotes and drawings, following up promptly, and ensuring accurate project handovers for seamless ordering.
• Deliver end-to-end customer support: handle emails, assist with post-order surveys and feedback, and collaborate on product recommendations and solutions.
• Assist Partner Account Managers with administration and follow-up tasks, ensuring timely receipt of new customers and directing service enquiries to the appropriate coordinators.
• Maintain and update CRM: record all activities, opportunities, leads, pipeline and forecasts accurately, and keep the customer database current.
• Drive partner engagement through regular monthly calls to review sales pipelines, track quotation progress, and identify new opportunities to meet growth targets.
• Collaborate with internal stakeholders—including Managing Director, Partner Account Managers, Partner Development Executives, Sales Support and Technical Service teams—to deliver a world-class, cross-departmental customer experience.
• Liaise with external partners and select end users to deepen relationships, understand their business needs, and support them with technical, product, and sales expertise.
• Uphold core company responsibilities by adhering to health & safety, equality & diversity policies, and completing additional reasonable tasks as directed by line managers and senior leadership.

Why A-SAFE?

At A-SAFE we put our values at the heart of the business.

• We Are Pioneers: Innovation is in our DNA. At A-SAFE, we’re dedicated to breaking new ground in industrial safety, from inventing the first polymer safety barrier to developing cutting-edge IoT safety devices like RackEye. 
• We Are in it Together: Collaboration and support define our work culture. At A-SAFE, you’ll be part of a connected, global team that values every contribution. We support each other’s growth and celebrate success as a collective, creating a welcoming environment where everyone can thrive.
• We Do the Right Thing: Integrity and responsibility guide us in everything we do. Whether working with clients or colleagues, we believe in transparency, accountability, and delivering on our promises. You’ll be encouraged to build trust-based, lasting relationships, always acting with professionalism and respect.

Our Commitment to Diversity

We’re committed to building a diverse and inclusive workplace where everyone feels they belong. At A-SAFE, we believe our differences fuel innovation and enrich our work environment.

Ready to help us set new standards in workplace safety? 

Apply today and start your journey with A-SAFE Group. Explore our Careers Page for more opportunities.