Install Support Specialist

About A-SAFE

Are you a motivated installations or construction professional eager to make an impact at a fast-growing, industry-leading company? Join A-SAFE Group, where you’ll be part of a global team dedicated to redefining workplace safety standards and delivering innovative solutions to some of the world’s largest companies.

Since 1984, A-SAFE has been pioneering industrial safety solutions. We invented the world’s first industrial-strength polymer safety barrier and continue to lead the industry with innovative products like our award-winning IoT solution, RackEye™️. From our roots in West Yorkshire to our 17 international subsidiaries, we supply some of the world’s biggest brands – including Amazon, Coca Cola, and BMW. You can read more about our Customer Success Stories here.

The Opportunity

The Install Support Specialist will play a critical role in ensuring the smooth execution of installation projects across the United States.

Based in our Plano, TX office, this individual will coordinate with external 3rd party install teams and collaborate closely with internal departments including sales, customer success, logistics, system design, and finance. The ideal candidate will have exceptional organizational skills, high attention to detail, and the ability to effectively manage multiple tasks and priorities. This role does include up to 15% domestic travel to both new and existing customer locations. 

In this role, you will:

• Coordinate installation schedules with 3rd-party contractors and internal stakeholders. 
• Track and manager project timelines, resource allocation and deliverables. 
• Ensure all installation materials and documentation are prepared and shipped as required. 
• Act as the primary point of contact to the installation teams during project execution. 
• Communicate regularly with project managers to report progress and flag potential delays or issues.
• Maintain up-to-date records of project milestones, work orders, and contractor performance. 
• Support invoicing and close-out documentation upon project completion. 
• Conduct site visits (up to 15% travel) to perform assessments for new installations and review existing customer sites. 
• Assist in process improvement initiatives related to project and install coordination. 

The successful candidate will have:

• Proven experience in project coordination, scheduling, or logistics (experience in construction or installation projects preferred).
• Exceptional attention to detail and ability to manage multiple ongoing tasks.
• Strong written and verbal communication skills.
• Ability to work independently and as part of a cross-functional team.
• Proficiency with project management tools, Excel, and scheduling software.
• Ability to adapt to a dynamic work environment and handle shifting priorities.
• Willingness and ability to travel 10%-15% as part of the role.

Preferred Qualifications:

• Experience working with 3rd-party vendors or contractors.
• Familiarity with ERP or CRM systems.
• Knowledge of warehouses or industrial safety environments in a plus. 

Benefits:

• Comprehensive Health & Wellness package (Medical, Dental and Vision)
• 10 Days of Paid Time Off (PTO)
• 12 Paid Holidays
• 401(k) Employer Matching
• Employee Referral Program
• Collaborative and supportive team environment
• Opportunities for professional development and career advancement

Why A-SAFE?

Since 1984, A-SAFE has been a pioneer in industrial safety, inventing the world’s first industrial-strength polymer safety barrier. Today, we continue to lead the industry with cutting-edge solutions like our award-winning IoT system, RackEye™️. With 17 international subsidiaries, we partner with global giants such as Amazon, Coca-Cola, and BMW to enhance workplace safety. Learn more about our Customer Success Stories here.

At A-SAFE we put our values at the heart of the business.

• We Are Pioneers

• We Are in it Together

• We Do the Right Thing

 

Our Commitment to Diversity & Inclusion

At A-SAFE, we believe our differences fuel innovation and enrich our work environment. We’re committed to building a diverse and inclusive workplace where everyone feels they belong.

A-SAFE is proud to be an Equal Opportunity Employer. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. We welcome the unique background, culture, experiences, knowledge, innovation, and perspectives you can bring to our global community.

A-SAFE is committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the application or interview process. If you need assistance or an accommodation due to a disability, please contact recruitment@asafe.us.

If you're ready to make a lasting impact and join a company that values innovation and collaboration, we’d love to hear from you. Apply today!