Apprentice Receptionist/Administrator
About A-SAFE
A-SAFE is a leading global manufacturer of safety barriers and industrial protection products. Our innovative solutions and cutting-edge technology help businesses enhance safety, efficiency, and operational performance across a wide range of industries.
Job Summary
To present a professional, polite front-of-house service to all visitors and callers, creating a positive lasting impression of the company.
Key Responsibilities
• Receive visitors professionally, ensuring all registration, safety and security processes are completed prior to handover to their host.
• Permit visitors entry to the car park once positive identification has been established.
• Update Licence Plate Recognition system as instructed, to ensure new starters and leavers are captured.
• Operate the switchboard, answering general enquiries and redirecting calls to ensure the caller’s enquiry is resolved quickly and efficiently.
• Receive post, give to receptionist and then date stamp and scan mail, redirecting to the correct department for processing.
• Ensure outgoing mail is prepared and despatched as requested, attaching the correct postage and tracking as appropriate.
• Monitor room bookings, ensuring that tea and coffee making facilities, snacks, pens, paper etc are available as required by the meeting host.
• Conduct regular stock checks on refreshments for meeting rooms to maintain availability, placing replenishment orders as needed. Ensure all offices have adequate stocks of water for the coolers and that coolers are serviced in line with the agreed schedule.
• Help with events, travel and hotel bookings as and when needed.
• Raising requisitions for office supplies that are needed.
• Monitor emails, responding within agreed turn-around times to enquiries directly, or redirecting appropriately for responses.
• Respond to in-person enquiries professionally, managing expectations on response times.
• Oversight of office inventory, including ensuring an adequate supply of consumables, such as stationery or printer ink.
• Carry out administrative duties such as typing, copying, scanning etc.
• Handle sensitive date in a confidential manner.
• Any other duties that are required.
Qualifications
• Excellent customer service skills and a professional, helpful manner.
• Clear and polite communication skills.
• Knowledge of office management systems (telephony, gate security etc).
• Proficient using Microsoft Office suite, including Word, Excel and PowerPoint.
What We Offer
- Competitive salary and benefits package.
- Opportunities for professional development and career growth.
- Supportive and collaborative work environment.
- Access to cutting-edge technology and innovative projects.
A-Safe is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.